100zz Privacy Policy — Protecting Your Personal Information
This privacy policy explains how 100zz collects, uses, stores and protects the personal information of users in Malaysia. By using our platform, you agree to the terms set out here. We are committed to safeguarding your privacy at all times.
Effective date: 1 January 2026. This policy is subject to change from time to time.
1. Information We Collect
When you register and use the 100zz platform, we collect various types of information to ensure our services operate securely and efficiently. We only collect what is necessary and do not gather data beyond what is required for platform operations.
Full name, Malaysian phone number, email address, encrypted password and identity verification (KYC) information such as IC number during the verification process.
Transaction details in MYR (RM) including deposit and withdrawal history, payment methods used (TNG, FPX, DuitNow) and bank account name for withdrawal purposes.
Device type, operating system, browser type, IP address, login timestamps, and session data. This information is used to detect suspicious activity and enhance account security.
Session and persistent cookies are used to maintain login state, personalise the user experience, and analyse platform usage patterns in an aggregated and anonymised manner.
Gaming history, category preferences, active hours, betting records, and interactions with platform features. This data is used to improve the user experience and detect any anomalies.
2. How We Use Your Information
100zz uses collected information solely for legitimate purposes directly related to delivering platform services to users in Malaysia. We do not use your data for any other purpose without your consent.
Your information is used primarily for the following purposes:
- Account Management — registration, login, identity verification and account recovery
- Transaction processing — deposits and withdrawals in RM via local payment methods
- Platform Security — fraud detection, unauthorised access and suspicious activity
- Customer Support — helping resolve account, transaction, or gameplay issues
- Legal compliance — meeting KYC requirements, anti-money laundering laws, and related regulations in Malaysia
- Service improvements — analysing usage patterns to continuously improve the platform
3. Cookies & Tracking Technologies
The 100zz platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser when you visit our platform.
Types of Cookies Used
- Session Cookies
- Active only during your browsing session. Used to maintain your login status and ensure session security while you use the platform.
- Persistent Cookies
- Stored in your browser for a set duration. Used to recognise returning users and tailor the experience based on previous preferences.
- Analytics Cookies
- Collects usage data in anonymous, aggregated form to help us understand how users interact with the platform and make improvements.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect login functionality and your overall experience on the 100zz platform.
- Essential Cookies
- Required for core platform functionality — cannot be disabled
- Performance Cookies
- Helps us understand how pages are used — can be disabled
- How to manage cookies
- Through your browser settings (Chrome, Safari, Firefox)
4. Data Storage, Security & Third-Party Sharing
Data Storage & Security
All 100zz user data is stored on secure servers with industry-standard encryption. Passwords are stored in hashed form and cannot be read by anyone, including our own staff. Access to user data is strictly limited to authorised personnel only.
We use industry-standard security protocols, including encryption during data transmission between your device and our servers. Our systems are audited regularly to identify and address any security vulnerabilities.
Account data that has been inactive for a defined period may be archived in accordance with Malaysian legal compliance requirements. Users who voluntarily close their accounts may request deletion of data that is not required to be retained by law.
Sharing Information with Third Parties
100zz does not sell, rent or disclose your personal information to third parties for marketing purposes. Your information may only be shared under the following limited circumstances:
- Payment processors: Information required to process your MYR (RM) deposits and withdrawals (TNG, FPX, DuitNow, bank) is shared with the relevant processor solely to complete the transaction
- Legal requirements: When required by court order, lawful authority request or applicable Malaysian law
- Platform protection: Minimal information may be shared with security service providers to detect fraud and protect other users
All third parties who receive your data are required to protect it in accordance with security standards equivalent to our own practices.
5. User Rights Over Personal Data
You have the right to request a copy of the personal information we hold about you. Requests can be made through 100zz customer support and will be processed within 14 business days.
If your information is inaccurate or out of date, you may request a correction. Log in to your account and update your profile, or contact support for changes that require verification.
You may request the deletion of personal data that is not legally required to be retained. Transaction data may need to be kept for a specified period to meet compliance requirements.
You have the right to object to the processing of your data for specific purposes. Contact the 100zz support team to discuss your options and we will respond within a reasonable timeframe.
6. Policy Updates & How to Contact Us
Privacy Policy Amendments
100zz reserves the right to update this privacy policy at any time to reflect changes in our privacy practices, legal requirements or new platform features. The latest version of this policy will always be available on this page, with a clear update date shown at the top.
Users will be notified of significant changes via in-platform notices or their registered email address. Continued use of the 100zz platform after any amendments take effect will be considered acceptance of the updated policy.
Contact Our Privacy Team
For any enquiries, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
- [email protected]
- In-platform live chat (24 hours a day)
- 100zz Frequently Asked Questions
Your Privacy Is Our Priority
If you have questions about how 100zz handles your data, our support team is ready to help. You can also browse our FAQ for quick answers.